Appointments
Manage online and in-person bookings with ease.
QBCM DIVA CRM
For Your Beauty Center
Smart Management
Manage appointments, customers, sales, collections and treatment sessions in one place. Stay in control with QBCM Diva CRM.
QBS licensing platformiyzico Secure payments with iyzicoCentral activation
Customers
Customer profiles, history and session tracking.
Collections
Manage one-time and installment payments.
Inventory
Keep track of products and sales.
DIVA by QBCM
Where the elegance of your beauty center meets the strength of its management.
Every customer visit is an experience. Behind it are carefully planned appointments, properly tracked sessions, customer relationships and dependable daily operations.
Diva CRM connects consultations, sales, appointments, sessions, collections and reporting within one coherent management workflow.
Focus on the beauty you create. Let Diva help you keep your operations connected.
Explore all 26 capabilities
PRODUCT CAPABILITIES
The dependable system behind a beautiful experience.
Diva is more than an appointment scheduler. Explore 26 interconnected capability areas, from customer relationships and financial management to campaigns and AI-assisted content creation.
Explore all 26 capabilities
01
Management & Financial InsightReview sales, collections and future cash expectations separately.
02
Customer RelationshipsTrack customer histories, needs and follow-up conversations.
03
Sales & Service ManagementConnect services, pricing, proposals and sales.
04
Appointments & SessionsTrack scheduled and delivered services, staff and remaining entitlements.
05
Collections & CashManage payment schedules, receivables and actual cash movement.
06
Inventory & PeopleOversee products, warehouses and team performance.
07
Marketing & AIPlan campaigns, review creative alternatives and organize outreach.
08
Enterprise AdministrationManage branches, permissions, activity history and business settings.
This page describes the product’s general capabilities, not the entitlements of a specific plan. Availability depends on the purchased plan, business settings, user permissions and activated external services.
REAL PRODUCT SCREENS
Diva CRM Screenshots
DIVA AI & CAMPAIGN MANAGEMENT
From an idea to an appointment. Follow the full campaign journey.
Diva connects audience selection, creative review, communications, lead conversations and appointment bookings with CRM and sales records.
Know Your Customers
Use CRM records on interests, history, acquisition sources and remaining entitlements to select the appropriate audience.
Build Your Campaign
Bring together service, offer, discount, audience, dates and payment terms.
Create Your Visuals
Draft and review GPT/Gemini copy options and AI-assisted visual concepts in Content Studio.
Share and Reach
Plan approved communications for connected Instagram, Facebook, WhatsApp and SMS channels, within available service capabilities.
Turn Interest Into Bookings
Link inquiries to prospects and conversations, then schedule a suitable service, team member and room.
Measure Results
Review available channel indicators, conversations, bookings and campaign-linked sales by period.
AI Content Studio
Specify the service, target audience, offer and brand voice. Draft GPT/Gemini text alternatives, creative visuals, headlines and channel-specific versions. Compare, edit and approve before publishing.
Campaign management
Set discount rules, validity periods, basket conditions, deposits, installments, audiences and channels. Connect approved content to the campaign and follow linked conversations, bookings, sales and returns.
From inquiry to appointment
Connect responses to prospect and conversation records. Schedule the appropriate service, professional and room using purchased service entitlements, with traceability into sessions and payments.
Publishing and delivery/read reports depend on channel integrations and user approval. AI services require their relevant connections; results are not guaranteed.
PLANS
Choose the Right Plan
Run your beauty center more efficiently with QBCM Diva CRM.
Diva Satart
Package details shown in original Turkish until translation is available.
Güzellik merkezinizin günlük işleyişini düzenleyin. Müşterilerinizi ve randevularınızı yönetin. Satıştan tahsilata kadar temel süreçlerinizi aynı sistemde takip edin.
45.000 TL
- Müşteri ve CRM yönetimi
- Aday müşteri ve görüşmeler
- Hizmet ve paket tanımları
- Teklif ve hızlı satış
- Esnek taksit planı
- Randevu takvimi
- Paket ve hizmet bazında randevu
- Seans ve kalan hak takibi
- İğne epilasyon dakika takibi
- Tahsilat ve borç takibi
- Kasa gelir gider yönetimi
- Temel yönetim dashboard’u
- Günlük operasyon raporları
- Kullanıcı ve işlem yetkileri
Diva Pro
Package details shown in original Turkish until translation is available.
İşletmenizin finansal gücünü ve ekip performansını görünür kılın. Gelişmiş raporlarla kararlarınızı destekleyin. Ürünlerinizi ve kampanyalarınızı satış süreçlerinizle birlikte yönetin.
35.000 TL
- Start paketindeki tüm özellikler
- Gelişmiş yönetim dashboard’u
- Yıllık nakit projeksiyonu
- Beklenen ve gerçekleşen tahsilat karşılaştırması
- Kümülatif nakit takibi
- Ürün satışı ve indirim yetkileri
- Stok ve depo yönetimi
- Kabin ve sarf tüketimi
- Demirbaş ve zimmet takibi
- Personel yönetimi
- Maaş avans prim ve ödül takibi
- Prim ödemelerinin kasaya işlenmesi
- Personel performansı ve hedefler
- Kampanya yönetimi
- Ödeme sözü ve yasal takip
- Şablonlu SMS hazırlığı
- Gelişmiş raporlar ve çıktı önizleme
Diva Premium
Package details shown in original Turkish until translation is available.
Diva’nın en kapsamlı yönetim deneyimiyle tanışın. Yapay zekâyla markanıza özel içerikler hazırlayın. Pazarlamanızı ve şubelerinizi merkezi bir yapı üzerinden yönetin.
55.000 TL
- Pro paketindeki tüm özellikler
- Yapay Zekâ İçerik Stüdyosu
- GPT ve Gemini destekli içerik üretimi
- Yapay zekâ ile kampanya görselleri
- Alternatif içerikleri karşılaştırma
- Kanala özel tanıtım metinleri
- İçerik sürümleri ve yayın onayı
- Sosyal medya yayın planlama
- Instagram ve Facebook bağlantıları
- WhatsApp ve e-posta iletişim yönetimi
- Toplu mesaj ve gönderim takibi
- İletişim senaryoları ve bot yönetimi
- Kampanya dönüşüm analizleri
- Çoklu firma ve şube yönetimi
- Merkezi yönetim ve şube karşılaştırmaları
- Şubeye özel fiyat listeleri
Central license managementLicensing and activation through QBS.
iyzicoSecure iyzico paymentsCard payment infrastructure.
QBS supportInstallation and product support.